Do you still have doubts??
You are free to call us or write us anytime; if you still have any query related to our best security systems or in case of any other doubt apart from the answers enlisted below. The contact details are mentioned on the contact segment mentioned on our website.
Q: How to opt for the best security solution?
A: We often came across the confusion of the client, regarding the selection of the best available security option in the market, as every company claims to be the best. But, our team of skilled professionals will always welcome you with a pleasant gesture and will help you out with the best available security option within the budget. Our team members will also develop a customized security plan that will fulfill your requirements. We would like to inform you that B2B does not entertain any third party dealing with the products and services.
Q: Do I have the accessibility to upgrade or downgrade my services?
A: Yes, you are absolutely free to modify your plan anytime. For instance, you can shift your priority to full monitoring during holidays and you can even downgrade to self-monitoring service once you return back!!
Q: Do you offer flexibility in your plans?
A: B2B offers numerous preplanned and flexible plans for our esteemed customers. These plans can be customized according to the selection of full monitoring, shared monitoring or self-monitoring mode. However, if you are still unable to choose the best plan, our team of experts is always ready to serve you with the best!!
Q: What is the alarm patrol’s response time?
A: Alarm response time is the time when your alarm signal is received at our monitoring system. In general, we work according to the Australian Standard time for alarm responses. This time is within 90 minutes during the day i.e. 6 AM to 6 PM and 45 minutes during the night hours i.e. 6 PM to 6 AM. In the case of faster response, you are free to choose our Video Alarm Verification (VAV) service. You can contact our customer care executive for the same.
Q: Does your alarm system meet the Australian standards?
A: Yes, the alarms and systems marketed by our company are manufactured as per the Australian standards. Besides, we are also a registered Silver member of the Australian Security Industry Association Limited (ASIAL), which further elaborates our commitment as per the ASIAL code of conduct and ethics, high-level customer service along with the longevity in the business.
Q: What is the feasibility of my alarm system working on the National Broadband Network?
A: National Broadband Network is not considered for a reliable alarm communication system. Instead, we recommend our clients to install the best and secured wireless alarm transmitter and interchange their telephone line connection with the alarm systems.
Q: How compatible is your alarm system with my pets?
A: Our company also offers a pet-friendly alarm system that is manufactured with a special pet immune movement sensors to safeguard your security without any trouble.